SMG Consulting AI services
Reimagine how you work with AI for business
Reinvent how your business works with AI
SMG Consulting is working with US-based clients and partners to co-create what’s next in AI. Our diverse, global team of more than 20,000 AI experts can help you quickly and confidently design and scale cutting edge AI solutions and automation across your business.
Our AI consulting services bring together our deep industry and domain expertise, along with AI technology and an experience led approach that augments, not replaces, your team, elevating both their skills and the value of their work.
As a leading AI consulting firm, we enhance the impact of AI development and cloud technologies in business transformation by working across our own SMG technology and an open ecosystem of partners to deliver any AI model, on any cloud, guided by ethics and trust.
Benefits
46%
Higher return on employee experience investments when use of AI is formally managed.
CEOs believe the organizations with the most advanced AI wins.
75%
40%
increase in customer engagement for Camping world and improved overall agent efficiency by 33% through the use of AI.
Capabilities
Conversational AI
Use generative AI to scan applications for qualified candidates, create written marketing content or convert text to speech using natural language processing.
AI, machine learning + analytics
Deliver meaningful business outcomes using the spectrum of machine learning and AI technologies.
Customer Experience transformation
Analyze customer data to help personalize customer interactions, increase self-service options and improve performance and customer satisfaction
Identity and Access Management services
Maximize the use of your data and create a modern data architecture to take full advantage of AI specific to your organization.
Use cases
AI for customer service
Elevate your customer experience to differentiate your organization by intelligently applying AI technology.
AI for application modernization
Strategize, modernize, build and manage applications more autonomously with the power of AI and hybrid cloud.
AI for talent transformation
Optimize your workforce with our AI augmented HR solutions and expertise.
AI for marketing
Modify your strategy and content based on AI technology that identifies customer behavior, preferences and sales trends.
AI for finance operations
Use AI-powered insights for better performance measurement, forecasting and more confident decision making.